Posts Tagged: ‘Ranting’

Brand Loyalty – Originally Published November 2016

November 6, 2016 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

Four years ago, in October of 2012, I wrote an article about companies that I won’t do business with if I can avoid it.  You might recall my vitriol towards the Sony Corporation for the evil they did by installing a root kit on my computer.  I still haven’t forgiven them and likely never will.  I’ll just smirk when they get hacked again.

Instead, I’m going to talk about some other companies that haven’t done a very good job of retaining customer loyalty.  Some have a long track record of errors and I’m surprised that they have stayed in business.  Others probably will not go out of business but probably should.

Yahoo! has recently been sold again (maybe) to Verizon.  This is a company that once was once the most popular website in the U. S.  Once worth over $100 billion dollars, it started to decline about fifteen years ago.  Verizon is reportedly going to purchase it for about $5 billion.  Over the years, Yahoo! Missed out on chances to buy Twitter, Facebook, Google and YouTube.  The latest news is the hack of more than 500 million user accounts.  Rather than inform customers, the company didn’t do anything for two years.  They must be lousy hackers, since Yahoo! has between 2 and 3 billion users.  I think we’ll be hearing more in the future.  I don’t have to worry.  I deleted my account about five years ago.

Another company recently in the news is Samsung.  If you haven’t heard about the Galaxy Note 7 problems, I hope you’re enjoying your vacation on Mars.  I think that Samsung initially did a great job of responding to the exploding battery reports by recalling all of the phones, no questions asked.  Now it appears that the replacement phones are having the same problem.  As I write this article, Samsung has ceased sales of the device.  I don’t think the story is over yet.

I could write several pages on how badly Sony has treated their customers over the years.  If you are interested, feel free to do a search on my website and review my past thoughts.  They haven’t changed.

There are many companies that unfortunately are able to stay in business even though they don’t give a rat’s you know what about their customers.  I’m mainly thinking of communications companies.  Have you heard of any positive customer service stories about ComCast, AT&T, Verizon, etc?  I have.  They almost always get a lot better whenever some competition enters the market.  Often they end up buying the new companies, take a market loss and then return to their past ways.

It is beginning to look like we might soon lose other organizations.  Both of our major political parties are in danger of putting themselves out of business.  Neither bear much resemblance to their roots.  Maybe it is time to resurrect the Whig or Federalist Parties.  We could also turn to the Dixiecrats, the Progressives or the Natural Law Party.  The Know-Nothing Party could be the most appropriate choice.

Thanks for reading.

Things I Won’t Be Spending Money On – Originally Published August 2016

August 7, 2016 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

I was watching television when an advertisement was aired for My Clean PC.  My first thought was that this might make a pretty good Whatchamacallit topic for the club newsletter.  I opened a virtual desktop and went to the My Clean PC website.  Bravely I ignored the Web Of Trust warning and enabled all scripting.  I downloaded and ran the free diagnostic tool.  Oh No!  My computer has a dangerous start up item, 110 registry irregularities and 12 repairable security vulnerabilities.  My internet settings aren’t optimized and there is 38.61 MB of internet clutter.

I restarted my computer and ran Wise Registry Cleaner and CCleaner.  Then I opened another virtual desktop and downloaded the diagnostic tool again.  This time there were only 109 registry irregularities.  I wonder if Wise isn’t as good as I thought?  It looks like CCleaner did a fine job.  My internet clutter is all gone.

The dangerous start up item was HPservice.exe.  The diagnostic tool didn’t tell me how it would improve my internet settings.  All of the security vulnerabilities were related to Internet Explorer.  Not only would I never spend money on the technology, but I’d advise you not to purchase any of these types of programs you might see advertised.

My Clean PC isn’t the only technology that I’ll probably never spend my money on.  I haven’t had a land line telephone for more than ten years.  I don’t know how much telephone service costs these days, but I’m sure I’ve saved thousands of dollars.  I know I’m missing out on enhanced 911.  E911 wasn’t mandated until 1999, so I’ve lived most of my life without it.  I know I’m missing out on crisp, clear calls that don’t get dropped, even though I seldom talk on the phone.  The only thing I really miss about a land line is the satisfaction of slamming down the phone when I’m really mad at someone.

I will probably never spend any money on a 3D printer.  I really like the technology and think it would be cool to be able to print some items.  Then I get realistic and realize that I really haven’t any practical use for it.  I seldom print anything any more.  After all these years I still haven’t any need for a laser printer.  Maybe when three dimensional print advances enough that I can print a cheeseburger, I’ll rethink the issue.

If you’ve read any of my previous articles, you already know that I won’t be spending any money on Sony technology of any kind.  I won’t bore you again with my reasons, but will just restate Sony is not very reliable in their security.

Even though qualify as a senior, I won’t spend any money on technology that is designed specifically for “seniors”.  I have found that most of this stuff is mostly overpriced and outdated.  If I find I should need a keyboard with big lighted keys, I know I’ll be able to find one on Amazon or Newegg for about a third of the price.  I still haven’t figured out why anyone would buy a computer just to keep up with what their grandchildren are doing.  The answer is that they are probably busy hacking their grandparents computer.

I doubt if any of my dollars will ever be spent on a “smart” watch.  I just can’t see the need for having technology that doesn’t really do anything.  All that a smart watch really does is interface with a computer.     It is more of a small monitor on your wrist than anything else.  How many do you actually see whenever you are in a crowded area.  I don’t even need one for telling time.  When I retired from the Navy in 1989, I took off my watch and I never put one back on again.

Now that I’ve saved all of that money my by not buying useless technology, I can finally afford to buy that new computerized toilet seat.  Do you know the one I mean?  It connects to your phone via Bluetooth and you can adjust the temperature of the seat.  There are a couple of speakers built in to the seat lid so you can listen to your favorite music while sitting in the bathroom.  I’m pretty sure that future updates will feature technology that will tell you when it is time to change the paper roll.

Thanks for reading.

Is Windows 10 Really New? – Originally Published July 2016

July 3, 2016 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

Is Windows 10 really a new operating system?  If it is why do new security updates apply to all versions of Windows?  Shouldn’t they either only have to update older versions or just Windows 10.  I’m starting to believe that Windows 10 is really Windows 8,  7, Vista, Millennium and maybe even 98.  Could it be that all they’ve done is change the interface and add some new features?

From the Microsoft website: “Windows 10 is full of new features and improvements.  Take a look at the highlights!”  This is where we first find out that the Start Menu is back.  It was removed for the last version.  Is it a feature that has been restored, or is it really new in Windows  10?

The next paragraph lets us know about the great apps in the Windows Store.  There isn’t any mention of the Store being released with Windows 8.  Might be improved, but it sure isn’t new.

Next up on the new list is something that is actually almost new.  Cortana is Microsoft’s personal voice assistant.  New might or might not be the right description.  You might remember several years ago when I gave a demonstration on voice recognition in Windows.  Dragon’s Naturally Speaking has been around since 1997.  By the way, Cortana is only available in seven countries.

“Microsoft Edge is the first browser that lets you take notes, write, doodle, and highlight directly on web pages.  Use the reading list to save your favorite articles for later, then read them in reading view.  Hover over open tabs to preview them, and bring your favorites and reading list with you when you use Microsoft Edge on another device.  Plus, Cortana is built in to Microsoft Edge to help you do things faster and easier.”  Don’t you think it is kind of amusing that the company is extolling a web browser as the best thing about a “new” operating system?

Next on the whats new list is Windows Hello.  You can use facial recognition or a fingerprint reader to log into Windows.  Once again, a new feature that isn’t new.  Yawn.

Microsoft is telling us that we can use the enhanced Photo App to create photo albums, organize photo folders and sub-folders, share them in e-mail and post them to social media.  Once again, nothing new in the operating system.

King Solomon said “What has been will be again, what has been done will be done again.  There is nothing new under the sun.”  It seems to me that he was right.
Thanks for reading.

Microsoft, What Are You Doing? – Originally Published June 2016

May 26, 2016 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

What are you doing Microsoft?  In the last few days, almost all of the headlines on tech news sites were about the Chrome Browser replacing Internet Explorer as the most used browser.  Even though I don’t use IE very much, I became even more concerned when I read the the usage statistics include Microsoft’s new Edge browser in the totals.  This means that IE has slipped even more that the totals reflect.  Of course, one of the main reasons IE ever had such a high usage is because it has always been the Windows Operating System Default browser.  With the past years push by Microsoft to update users to Windows 10, they can no longer use what has been the dominant browser.

I’ve written in the past my reasons for not installing Windows 10 on any of my main computers.  Not only is the OS still not stable enough for me to trust with my daily use machines, I have no desire to install it on my old hardware.  I do have it installed on two machines and it works great, when it works.  It seems that about every other update messes up my settings, uninstalls some of my software or does some other niggling thing that makes me utter a few bad words.

I’m not planning to ever install Windows 10 on my two Windows 7 machines.  Aside from my hardware concerns, I’ve got them both running exactly like I want.  The only thing I don’t like about them is that I’ve had to disable Windows update.  Once a week or so, I check for updates and carefully scrutinize them before I install.  I don’t want to install a new operating system by accident.

Four years ago, in July of 2012, I wrote an article for the newsletter explaining why I switched from a Windows phone to an Android.  Since then, all of my mobile devices have had Android Operating Systems.  It looks like I was ahead of the times.  Today, Windows Mobile is around four percent and sliding lower.  Do you suppose this might be the result of many users like myself?  Customers get tired of waiting and move on.  The problem is that they often don’t move back.

I think the same thing is starting to happen with the Windows desktop/laptop Operating Systems.  A slow slide into oblivion.  Although there are no real accurate statistics, it isn’t hard to guess that Linux, Chrome OS and others are increasing in use.  Could this be happening because of Microsoft’s “strong arm” tactics to get everyone to use Windows 10?  Only time will tell, but I’d bet that many people are like me, using Linux more and more.

I will probably never know whether I am right or wrong, but I am starting to believe that in twenty years or so tech writers will only be writing about the history of Microsoft.  It’s not anything new in the technology world.  Just think of Commodore, Gateway, Lotus 123, Netscape, IBM, WordPerfect, AOL, Yahoo!, Motorola, Blackberry, Polaroid and many others.  Will Microsoft one day be just a footnote in the history books?

Thanks for reading.

Over Datified – Originally Published May 2016

May 8, 2016 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

Tell the truth now!  How many pictures do you have on your disk drive?  When was the last time you actually looked at most of them?  How many files do you have in your documents (and other) folders that you haven’t opened in the last year?  How many USB Flash Drives do you have filled with stuff you don’t ever use?

In this short article, I’m not going to tell you how to clean up those messes.  I’m just going to tell you why I think we are getting “over‑datafied”.  No you won’t find “over-datified” in the dictionary.  I made it up, but maybe it should be!

In this modern day and age, we are constantly being tracked.  Information about our habits are being stored on web servers everywhere.  Law enforcement agencies, business and many other organizations keep track of where we are, what we do and what we buy.  We hear almost daily about the potential harm that may befall us because of all the data mining.  For the most part, I don’t think that really happens very much.

What does happen is the data is often used to better our lives.  Isn’t it nice to just say, “OK Google” and almost immediately find out anything you might want to know.  I personally like it when my pocket computer beeps and tells me that it is time to leave if I don’t want to be late for a club meeting.  I like the fact that the library program suggests books that I might enjoy to reading.  In fact, that is how data mining is supposed to work.  We share information about ourselves and that information is used to make our lives better.

The problem is that I think we are getting to the point where there is just too much data.  There are thousands of apps you can download to your phone that access many data bases.  Do we really need to know where all the bathrooms within fifty miles are?  Is it necessary to keep track of how much coffee is left in the pot?

You can search the WWW and find a database for anything and everything.  We’re definitely “over‑datafied” when we can find out that women blink more than men, that Americans eat more than 100 acres of pizza every day, Vermont has more cows than people or that ingrown toenails are hereditary.

You can’t get through the day without being inundated with useless data.  Just listen to the nightly news.  Twenty-eight percent of the stories have a percentage fact in the story.  Oh well!  I guess there is nothing we can do about being “over‑datafied”.  Now you’ll have to excuse me while I edit the data charts for next months newsletter.

Thanks for reading.

KB3035583 – Originally Published August 2015

August 8, 2015 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

KB3035583 was recently resurrected on my Windows update list as an important update.  It has been making me think a lot about Microsoft and Windows 10.  In fact, I’m having second thoughts about whether I want Windows 10 an any of my primary computers.

This patch first appeared back in March as an optional update.  It was described as an update that enables additional capabilities for Windows Update notifications when new updates are available for the user.  About a week later, the patch was re-released with a change from optional to recommended.

WOW!  This must really be an important update.  Like so many things in life, it depends on your point of view.  At first, I liked the update. Since then, my viewpoint has changed.

When the update is installed, a new icon appears in the Windows taskbar.  Mousing over the icon reveals the message “Get Windows 10”.  Clicking opens a multi‑page advertisement to reserve your Windows 10 free upgrade.  So far, so good.

After I reserved my free upgrade, the Get Windows 10 icon remained in my taskbar.  No problem at all.  I opened the Control Panel to customize notification area icons.  I changed the GWX (Get Windows Ten) icon to hide icon and notifications.  Problem solved.

A few days later, when I rebooted my computer, I noticed that the GWX icon had returned.  Microsoft changed my customized notifications settings.  Since I’m kind of fussy about unnecessary programs, tasks and services that run on my computers, I uninstalled KB3035583.  Of course, I opened Windows Update and hid the patch.

Since then, the update has shown up two or three times as either an important or recommended update.  It’s like Skype. You can hide it, but not permanently.

Thanks for reading.

More Things I Hate About Computing – Originally Published July 2015

August 6, 2015 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

Way back in 2009, I wrote an article for the newsletter where I ranted on things I hate about computing.  About the only thing that has changed is that I hardly ever get any forwarded e-mails any more.  Of course, it’s probably because hardly anyone uses e-mail these days.  People have found that it’s easier to just hit a “share” button.

Maybe hate is too strong a word, but there are still a lot of things that I really dislike about electronics, computing and the internet. For instance, “click baiting” seems to be getting worse every day. Simply put, click baiting is where an advertiser pays a web site to put in an article with an interesting headline that just turns out to be advertising. If you want to see a lot of click baits, get a Facebook account. Just make sure you hit the share button to pass it on to your friends.
After giving some thought to the subject, I’ve discovered that there are a lot of other things I hate about computers, the internet and electronics in general.  For instance, I really dislike all of the haters.  Microsoft fan boys are always running down Apple while the Apple fans do the same to Microsoft.  Of course, the Linux users are different.  They hate all the other operating systems.  It goes even further.  If you go to a camera forum, you will find Sony, Canon, Olympus, etc. users at each others throats.  Don’t you miss the old days of “FORD: Fix or repair daily”?  Personally, I’d rather fix a Ford than drive a Chevy.

I really dislike software that isn’t user friendly.  Some programs have windows that can’t be re-sized.  I’m getting older and my eyesight isn’t what it used to be.  If I can’t make the window bigger and re-size the font, I likely won’t use the software.  Then there is software that won’t let you choose where to install it.  I don’t install all of my programs into “program files”.  Lots of times, I don’t even install them on the C drive.  I’m not even going to talk about End User Licensing Agreements or unwanted offers.  One of the worst things is a question similar to: “Click this box if you like this article”.  Then you see a yes box with no alternatives.  You can’t continue if you don’t check the box.

I wonder if Microsoft will ever fix one little thing that has bugged me for as long as I remember.  Whenever you use file explorer to copy, move or delete a list of files, Windows makes an estimate of how long it will take.  Wouldn’t it be nice if the estimate was close once in a while.

Isn’t it amazing how many download sites have succumbed to evil ways?  In times past, CNETs download.com was the premier site to get software.  In recent years, the site has become riddled with malware, drive-by downloads, and other unwanted junk.  Source Forge has joined them.  Some days you can’t keep up with the bad stuff.

Since another thing I hate is long winded diatribes from complainers, I’ll just say, “Thanks for reading.”

Facebook – The Modern Tabloid – Originally Published June 2015

June 5, 2015 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

You may think that using Facebook is free, but it isn’t.  Facebook is a business, and in business to do just one thing – make money.  You pay by giving personal information which you agreed to when you created an account.  The only way to not do this is to close your account. All your previous postings will remain forever.

You’ve just read one of my many “copy and paste’ responses that I sometimes post on Facebook.  My Facebook usage is usually about ten to twenty minutes each morning.  My friends list is mostly relatives and a few long time Yankee friends.  Some of them spend hours everyday re-posting many rumors on their time line.  I’d guess that at least sixty percent of my posts are links to Snopes articles that tell the truth.

It seems to me that Facebook has replaced some of our previous institutions.  You hear something about Facebook nearly every day.  When was the last time you heard about the “National Enquirer”, “Weekly World News”, “The Weekly Gazette”, “Star Magazine” or any of the other tabloid magazines.

On your weekly grocery shopping trip, you could find out where Elvis was.  If you didn’t believe that Elvis was still alive, you could always read about the latest sighting of an alien.

Facebook has become the tabloid of the new millennium.  Now I can read the latest news about how our president isn’t a citizen.  Although I haven’t noticed any Elvis sightings on the service, there have been a lot of reports of celebrities that were killed by a crazed gunman, died of an obscure disease or were obliterated in a highway wreck.

You don’t need to read your weekly tabloid anymore if you want to get rich by filling envelopes or answering calls for various companies.  Facebook has made it even easier for you.

There are so many people like Bill Gates that are giving away millions of dollars that I think they may put Nigerian princes out of business.  Apple has found so many warehouses full of unsold tablets to give away that I find it hard to believe they even sell any.  One of these days, I know I’ll get lucky and be one of the first hundred people to like the post that is giving away a free car.

Luckily, I can do the same thing on Facebook that I do with the tabloid magazines.  I just read the headlines and ignore the articles.

Thanks for reading.

Medical Technology

October 16, 2014 Posted by Tiny

Medical Technology
By Tiny Ruisch

Unfortunately, I recently got to experience some modern medical technology up close and personal.  I’ve made a few random observations.

On a Saturday morning, I had some severe urinary problems and went to the emergency room at Christus hospital.  I deliberately picked Christus because that is the one my family doctor is affiliated with.  They are all on the same computer network and it should be easy for him to get copies of all the reports.  Guess again.

Of course, the first thing the emergency room did was take a bunch of blood for testing.  I explained that I had just completed my annual blood work that week.  I suppose those reports weren’t fresh enough.  After all, they were three days old.  Oh well. I was in way too much pain to try and reason with them.  They gave me some medications and sent me home with instructions to call if I wasn’t better the next day.

On Sunday, I disregarded the instructions.  I was in so much pain that I didn’t call.  My wife and daughter took me back to the emergency room.  If you guessed that I needed more blood tests, you’re a good guesser.  I asked if they thought my blood counts had really changed in the last 24 hours.  The answer was no, but rules are rules.  Luckily, I have a lot of veins in my body.

After a really painful day, I learned an important lesson about medical equipment.  Catheter should really be spelled with four letters.

My urologist scheduled me for surgery at the Lake Area Medical Center.  They have a real nifty system there.  Before being admitted for surgery, you have to spend a day doing all the pre-admission stuff.  Of course, this included another blood donation.  I was beginning to wonder if I kept failing the test.  I’ll bet the nurses said, “Keep sticking a needle in him until he gets it right!”

I also had the pleasure of another MRI to duplicate the one the emergency room people did.  I was beginning to see why health care costs are so high.  I also got an EKG.  That made me feel special since it was the only one.

I finally finished all of my tests and got all of my admission papers signed and copied.  I’ve seen plenty of long, complicated computer software EULAs.  They were nothing compared to the 28 pages it took to explain all of the rights and responsibilities etc. for both the hospital and myself.  I like to read anything I sign, so it took me quite a while.  I hope I didn’t need a lawyer.

Finally, the big day arrived.  The first thing I had to do was sign the admission papers.  There were 28 pages of them.  Page for page they were exactly the same as I had just signed a few days earlier.  Only the dates were changed.  I guess that was probably to protect the innocent.

I finally got to my room.  The nurse came in and started to prep me for surgery.  The first thing she asked me was what I was there for.  I chuckled, told her and commented that I was sure nobody else wanted to go through my procedure.  She got me dressed in a technological advanced gown.  It was a simple, light weight and opened in the back.  I suppose that was for easy access to the bathroom.  She started my intravenous tube.  She also outfitted me with a pair of compression socks and an air pump to keep the blood circulating in my legs.

A little later, the operating room nurse came in to brief me.  The first thing she asked me was what I was there for.  She then told me what to expect when I got into the operating room.  She told me the anesthesiologist would soon come by to talk to me.

Sure enough, about 15 minutes later, there she was.  The first thing the anesthesiologist asked me was what I was there for.  I said I was starting to get a little concerned because everyone asked me the same thing.  She told me that they all asked me to avoid confusion and to make sure they were talking to the correct patient.  I immediately double checked my plastic wrist bracelet.  My name was still correct on it.

Finally, my urologist came in to tell me I was next in line and he’d be ready in about 20 minutes.  I was sure glad he didn’t ask me what I was there for.

When I woke up in my hospital room, I was hooked up to several monitors.  One measured the oxygen content in my blood.  Almost every time I fell asleep, my oxygen level fell and a piercing alarm would sound.  It made for a pretty miserable night.

I’d have to say that modern medical technology didn’t do much to give me a smooth, tranquil experience.  All I noticed was a lot of redundancy.  Then again, I’m pretty sure I’ve been cured.

My mind is empty again.  Thanks for reading.

National Do Not Call Registry – Originally Published April 2014

September 15, 2014 Posted by Tiny

A Pain in the Whatchamacallit
By Tiny Ruisch

Does anyone remember the Perry Mason television show that aired back in the 1950’s and 60’s?  Perry was a lawyer that had an extra phone line installed in his office.  The only people that had this second telephone number was his secretary and a private detective.  That way, whenever the phone rang, Perry knew it was important and would answer it immediately.

Here we are, sixty years later.  Almost everyone has a telephone they can carry with them wherever they go.  Isn’t technology great?  Now we can get a call almost everywhere we are.  Gone are the days of running to the telephone from the other side of the house, picking it up and hearing a dial tone.

Hardly anyone has to miss a call anymore.  You can answer it in the mall, behind the steering wheel, walking down the street or sitting on your throne.  How wonderful!

Unfortunately, behind every silver lining, there is a cloud.  It is so easy for telemarketers to program their computers to call you and everyone else that has a phone number.  Don’t you just love all of those interruptions?  Me neither.  I sure wish the government would save us.

Wait a minute!  I nearly forgot!  The government is already protecting us from unwanted calls.  On March 11, 2003, President George W. Bush signed into law the Do Not Call Implementation Act.  The law established the FTC’s National Do Not Call Registry in order to facilitate compliance with the Telephone Consumer Protection Act of 1991.  This law is working so good that compliance complaints have increased every year except one.  You would think that complaints would decrease until unwanted calls are a thing of the past.

Could it be that people are complaining because of the law’s exemptions?  A person may still receive calls from political organizations.  Luckily for me, I don’t get any of those types of calls.

A person may still receive calls from not for profit organizations.  Once again, I’ve been lucky.  I don’t get any of those types of calls.

A person may still receive calls from companies with which he or she has an existing business relationship for up to eighteen months after their last purchase, payment or delivery from it.  I can’t believe how my luck is holding.  I don’t get any of those types of calls either.

My personal favorite exemption is that a person may still receive calls from companies conducting surveys.  Turns out that some of these companies call with a survey and then ask for permission to make a follow up call.  The follow up is an attempt to sell you something.  Guess what?  My luck is still holding.  I haven’t gotten any survey calls.

Even though I have never registered for the Do Not Call list, I expect that my luck will continue to be pretty good.  I don’t really care who has my phone number.  If I receive a call from a number that isn’t in my address book, it goes straight to my voice mail.  When my phone actually rings, I know that it is a call I probably want to answer.  Just like Perry Mason, I don’t get calls from unwanted people.

That’s all of my thoughts for April.  My mind is empty again.  Thanks for reading.